Privacy policy

This policy covers joshuadowney.com, the website of Joshua Downey, a Texas Realtor with Keller Williams Heritage (TREC #584061). It explains what information the site collects, how I use it and the choices you have. The short version: I only collect what you choose to send me, I use it to answer you, and I don't sell it. I use analytics to see which pages help people, but no advertising tracking.

What I collect

Information you send me

When you use the contact form, I receive what you enter: your name, phone number, email, what you're looking to do, the area and timeline you pick, your message, and the page you sent it from. If you text, call or email me, I receive your phone number or email and whatever you include.

Information collected automatically

Like any website, the company that hosts this site, Vercel, receives basic technical information when you visit, such as your IP address, browser type and the pages you request. It's used to deliver the site and protect it from abuse.

Google Analytics

I use Google Analytics to see which pages get visited, how people find the site, what kind of device they use, and whether they use the contact form or the text, call and email links. It uses cookies to tell new visits from return visits. I don't use it for advertising, and the site has no advertising or retargeting cookies.

You can block or delete cookies in your browser settings, or use Google's Analytics opt-out browser add-on. The site works the same either way.

Vercel Web Analytics

My hosting provider also counts page visits anonymously, without cookies.

Tools on the site

The mortgage calculator runs entirely in your browser. The numbers you enter aren't sent to me or stored. Lake levels, river flows and mortgage rates are pulled from public sources by the site's server, so your browser doesn't connect to those sources.

How I use it

• To reply to you and help with the real estate question or service you asked about.
• To send listings or market information you asked for.
• To keep records my brokerage or the law requires.

I won't add you to a newsletter or marketing list unless you ask.

Who I share it with

I don't sell or rent your information. I share it only:

• With the services that run this website, only so they can do that job. Vercel hosts the site and counts anonymous visits, Google Analytics measures how the site is used, and Web3Forms delivers contact form messages to my email.
• With my brokerage, Keller Williams Heritage, when it's part of working with you or required for its records.
• With people you ask me to connect you with, such as another agent, a lender or an inspector you choose.
• When the law requires it.

Texts and calls

The “Text Joshua” buttons open the messaging app on your own phone, so those texts go through your phone carrier like any other text. When you send the form and choose text or call, you agree that I can reply that way. Message and data rates may apply. Reply STOP or just tell me, and I'll stop texting you.

Your choices

You can ask me at any time to:

• Tell you what information I have about you.
• Correct it.
• Delete it, unless I'm required to keep it.
• Stop contacting you.

Email joshua@joshuadowney.com or call or text (830) 708-2986.

Security

The site uses an encrypted connection (HTTPS), and the messages you send are only seen by me and the services that deliver them. No website or email system is perfectly secure, so please don't send things like Social Security or bank account numbers through the form.

Links to other websites

This site links to other websites, such as Zillow, Google, and government and utility sites. Their own privacy policies apply once you leave this site.

Children

This site isn't meant for children under 13, and I don't knowingly collect information from them.

Changes

If this policy changes, I'll update it here and change the date at the top.

Contact

Joshua Downey, Keller Williams Heritage, New Braunfels, Texas
joshua@joshuadowney.com · (830) 708-2986